Our privacy principles

Last updated: 2 July 2026

A short, plain-English statement of how we think about your data. It isn’t the legal text — the full detail is in our Privacy Policy — but it’s what those documents are built on.

1. Independent and European

Quorello is built and operated in Switzerland. We’re not venture-backed, not owned by Big Tech, and we don’t run ads. Our only incentive is your subscription — not your data and not your attention.

2. We don’t sell your data, and we don’t train on your prompts

We never sell or rent your personal information, and we never use your questions or the AI answers to train any model. Because we make money from subscriptions, we have no reason to.

3. Private mode is genuinely private

With Private mode on, your question is sent only to AI endpoints that operate under Zero Data Retention — the providers don’t keep it or train on it — and the conversation is not saved to your history on our servers either. A Private-mode question leaves no trace with us once you’ve seen the answer.

4. We store as little as we need

In standard mode we keep your account details and the conversations you choose to hold on to, so you can reopen them later — and you can delete any conversation, or clear all of them, at any time. We don’t store the content of Private-mode questions at all.

5. The providers are independent — and so is the verdict

Quorello asks several AI models from providers that are independent of each other and of us — from the US, China, and Europe — so your decisions don’t inherit any single vendor’s worldview. We don’t tune them to agree, and we don’t put a thumb on the consensus. When they agree, that’s a genuine signal you can lean on; when they diverge, you see it — including where a state-shaped model quietly omits or distorts. The point is to help you judge an answer — not to ask you to trust us.

6. Built under European data-protection law

As a Swiss product, we operate under Switzerland’s revised Federal Act on Data Protection (FADP), which is aligned with the EU’s GDPR. Where the GDPR applies to you — for example, if you’re in the EU — we honour its protections too, and the EU recognises Switzerland as providing an adequate level of data protection.

One honest caveat. To answer your question, the AI providers themselves have to read it. Private mode stops them from retaining or training on it, but it can’t make a question invisible to the model that’s answering it — so please don’t paste anything you wouldn’t be willing to share with an AI provider in order to get an answer.

Questions

We’d rather earn your trust through how the product works than ask for it. If anything here is unclear, write to us at support@quorello.com. For the complete detail, see our Privacy Policy and Terms of Service.